Lively Jitterbug Flip2 – Flip Cell Phone for Seniors – Not Compatible with Other Wireless Carriers – Must Be Activated with Lively Phone Plan – Red Flip Phone

Fantastic phone, setup with an agent only
I got this phone for my lady friend’s Mom. I think this is a great device, the sound is wonderful, very easy to use.What they don’t tell you: many different plans to choose and unless you setup your phone online ( which I tried several time @ $25, you must set it up with an agent @ $35. The phone is low priced @ $48 and is feature packed. The minimum ( cheap) package is $14.99 but it’s only 300 minutes and three hundred texts. I move her to unlimited talk and text for an additional $5. The gentleman I spoke with was great; he tried hard to upsell me to the next higher package. So it’s up to you. And Lively only runs on their network. My friends Mom stays home, it gets signal so no worries!Fantastic phone

Bought for a friend.
I got this phone for an older gentleman that doesn’t know much about how to run a phone. I think the phone is overall great. But when I was setting it up for him, it was difficult. I was doing it online to save the $5. (They tell you, you can save 5$ if u do it online) well, it didn’t work so it told me I needed to call customer service. That was also a pain and it didn’t go very smoothly. I couldn’t imagine a older person trying to set this up by themselves. I’m 27, if that means anything. But overall, we finally got it set up and he can use it fairly easy.

volume level keeps shifting
Good but not Great. The user interface tries to do too many things: take pictures, videos, do text messages, check voice mail, check missed calls . . . Seniors need a phone that does one thing GREAT (make phone calls) and move everything else to the back burner, still available, but buried away in the menus for savy Seniors who feel like exploring bonus features. There are so many things they could have done to make phone calling easier. This is actually better than other flip phones, but not as much as hoped for. I’d suggest they make the call menu top priority for the phone, scroll down and have the contact names right there, then press okay and it immediately calls that contact. To do anything else should require navigating through the MENU which could be at the top, right above all the contact names. Easy, problem solved, and many more aging seniors would be able to use it.—-EDIT—- My mother is constantly accidentally turning the volume down (pressing the buttons on the side) and then saying things like “I can’t hear you I can’t hear you I can’t hear you” and has difficulty figuring out she needs to turn the volume back up. subtracting another star. surprisingly difficult for her to use this phone—REEDIT — this is an AWFUL PHONE, Mom and I can’t figure out how to adjust the ringer volumn up, I tried to talk to her on another phone telling her which button to press, the volumn button on the side that the manual clearly specifies, didn’t work, she actually got it to drop down to silent. 0 stars now, if can’t figure it out will have to cancel—Re-REedit 3rd time — Mom still can’t figure out how to adjust the ringer volume. It arbitrarily gets set to Ringer-OFF (I suspect from hitting the side buttons by accident) then the phone does’t ring and she doesn’t answer it, and when she tries to adjust the volumn while I’m on the phone with her, when I tell her how, she adjusts the Conversation-Volume. The folks at Jitterbug need to get a phone design that’s not prone to senior citizens accidently pressing the ringer volume to OFF. It’s more than a head-ache, it causes her to NOT HEAR THE PHONE RING. sure, young folks can figure out what’s going on, and try not to do it again, but elderly seniors don’t learn from past mistakes and cant figure things out easily. I have to give this phone an F rating, bad design of ringer volume and conversation volume on the side, too easy to accidentally press. okay for seniors with sharp minds, and elderly . . . but folks, this is a “jitterbug” F

phone
phone works great , good product.