SteelSeries Arctis Nova 7P Wireless Gen 2 Gaming Headset – Real-Time App Control, 50+ HR Play, Neodymium Magnetic Drivers, Mix 2.4GHz/Bluetooth, PS5, PS4, PC, Switch 1/2, Mobile – Magenta

Awesome headset overall
Pros: Super comfortable, not too heavy, long battery life. Relatively plug and play on PC. Very good sound out of the box.Cons: Overall a bit pricey given the build quality/microphone quality. Needs Sonar software to sound their absolute best, or to get the most out of the headphone/microphone. Yes, its free, but still -Out of the box, sound quality overall is very good. On PC using Sonar EQ features, the headphones can be made to sound excellent overall, if still a bit etched/bright/harsh at time IMO. The microphone is overall pretty good with AI and other “enhancements”, but I find adjusting the boom a bit annoying as I have to fight it a bit every time I pull it out to get it to rest properly near my mouth. I can always see in in my periphery as well, which can be a little distracting. Its possible that there is better value to be found just investing in a separate dedicated microphone. But having the “all in one” solution is convenient.I am very picky about audio quality, and I find these satisfying, especially after a careful tune. The 40mm drivers can really deliver on the bass, and deliver lots of detail and volume with low distortion.Comfort is excellent, though the clamp is almost too light for my taste. That said, I can wear these for hours with no major comfort problems with or without glasses. But they are too loose, even after I adjust them, for any sort of active wear. These are for sitting/walking around a little. Volume knobs are easy to find, though I’d like a little more resistance in them, and the ergonomics overall beat some of my other headphones for sure. The wifi range (not bluetooth), is quite good – I can play something on my computer and wander pretty far from it and maintain a signal.In terms of cons, I find these headphones a bit awkward to attach/detach from different devices with bluetooth. Its various beeps and boops and breathing LEDs do nothing for me in terms of figuring out how to disconnect from one device while staying connected to another. I’d like it to just tell me what it is trying to attach/detach to like my 7 year old Bose bluetooth speaker. The 2.4 ghz connection does not seem to have a benefit over bluetooth in terms of sound quality, which is a shame, and I don’t know what happens when I break/lose that dongle. The on-board amp gets very loud, though there is some hiss, and one apparently has to enter the Sonar software to shut off the volume limit to get the full volume anyway, a bit of a quirk.Which gets me to another point: the “free” Sonar software is powerful, but it is also really needed to get the most out of these headphones. It is full of quirks – you need the “engine” menu to adjust or shut off the side mic feature, shut off the volume limiter, or to reduce game volume during calls. In the “Sonar” section, you can customize EQs for different inputs, but I found it impossible to copy an EQ I created for the “game” mode and set it to “media” or “aux” as well. Hence I have to repeat the process of doing my 10 point parabolic EQ over and over – tedious. Sliding with a mouse is fine for the uninitiated, but I needed to enter my exact values, and the software makes you click in the tiny boxes, and could not do Q values below 0.5. When listening to Music on my computer, it is also showing up under the “game” mode in the mixer, meaning I have to remember to turn on/off features like “spatial audio” since, while it is fun for games, it is terrible for music. You can drag and drop the “app” to its appropriate section, but this is more setup work.Also, Windows update has broken the Sonar software multiple times (no audio no matter WHAT I did – even audio driver reinstalls!). So far the solution has been to just re-install the Sonar software, easy enough. Still, this is super frustrating, especially the first time it happened because I had ZERO indication of what went wrong.IMO there should be a way to set a “global” EQ (parabolic, not just the sliders which IS available in the “engine” menu, confusingly), if you want. There should also be hotkeys I can set up to turn on/off things like spatial audio, the EQ, or adjust the side mic or other mic features. Heck, why not let me set an EQ and save it to the headphone itself, so I can have it when using these with my other non-PC devices? That would make these even more awesome and let me have consistent sound across devices. As an inferior solution, we could have an engine/sonar app for our phones/tablets, I guess.I still recommend these overall, for those wanting a good headset with a good mic that is fun for games but capable of being great for casual music/movie stuff too.When gaming I am still getting the hang of balancing chat/game sounds since everyone seems to have different microphone quality. I was hoping that one of the many features of this software would be to tame some of the hotter microphones out there. A pair of cheap, non-gaming bluetooth headphones I own seemed to do this a lot better.For the full asking price, I think some of the compromises in terms of material choices, microphone quality, and features are a bit of a stretch. But for the sale price I paid, I think it is about right, especially since the Sonar software really does up the ante if you are going to do a lot of gaming. Lets hope it stays free, otherwise I might have held out for better overall “out of the box” performance.

Fixed by firmware update – Can’t reset – won’t recover from powersave – dead after 24 hours
=========== UPDATE 5 ============After the problem was finally fixed (see below), these are a great pair of headphones and do exactly what I need by allowing both Bluetooth and a PC audio feed simultaneously. I use them to watch content or take calls on my IPhone while gaming on the PC. They are comfortable, have great sound and function correctly now that the power save issues were fixed by updated firmware.=========== UPDATE 4 ============It is a month after the firmware update, and I have not had to do a manual reset once. This completely proves that the original issue, the one they wanted me to return the headset over, was a software problem and not a defective headset.Think of it this way: if I had done what they had asked, returned it to Amazon for a replacement, I would have had EXACTLY THE SAME ISSUE because it would have been using the same buggy firmware.This should be a lesson to the product manager and service manager at SteelSeries:1) don’t be lazy2) don’t treat customers like they are stupid – in this case I knew more about your headset than you did3) don’t antagonize customers and make them do useless work unless you are OK getting bad reviews=========== UPDATE 3 ============I attempted to follow their RMA instructions, but they changed their mind and suggested I return it to Amazon instead.Meanwhile, I had come to understand what was triggering the headset firmware crashes, and I am able to avoid them by carefully ensuring that both bluetooth and native sides of the headset are off before connecting it to USB for charging. By following this procedure, I was able to reduce the resets to one or two per week.THEN THEY PUSHED A FIRMWARE UPDATE THAT FIXED THE PROBLEM. Around Dec 20, SteelSeries pushed a firmware update (Tsmit version 0.1.11.0, Headset version 1.13, BT version 1.8) AND IT COMPLETELY FIXED THE PROBLEM.So I was correct, their FW was the problem the whole time, and their support was too rigid and inflexible to deal with this issue the correct way.Good headset, lousy software / support team.=========== UPDATE 2 ============After living with the “headset goes unresponsive after 12 hours of idle, reset with paperclip” for a couple of weeks, it was happening every 2-3 days. Support email indicated early on they’d like to RMA the unit for a replacement, though they didn’t do any troubleshooting (2 day turnaround?!) so they seem to think every problem is faulty hardware. I’m doing the RMA with faint hope this is a faulty unit, rather than just buggy firmware.=========== UPDATE =============As I was packing this up for return, I tried using a much longer paperclip in the opposite earpiece as described in the support video. Instead of the earpiece with the mic, I used the opposite one – and with the longer paperclip, I was able to get a reset. Now the headset is working again.This appears to be a problem with the software’s auto power save – it won’t wake up. Now, because the company has no support communication – they don’t know about this bug, so it will simply keep happening. What a terrible experience this is.==============================I had a prior generation, bought this to replace it after the USB charging port broke.After normal use after opening, charging and performing the required “critical update” from within the comical and trashy desktop app, the next morning the headset just stopped working. The mic light went red and no amount of button pushing or connecting/disconnecting would get a response. Also – the online instructions for how to power reset other models DID NOT WORK for these, leaving me no further troubleshooting options.Normally, I’d call support and get their help – but SteelSeries has no chat or voice options, just a TWO BUSINESS DAY RESPONSE EMAIL FORM.I would NEVER AGAIN buy anything made by this company – they do not know how to make decent software, and go deaf and dumb when the product fails. How can they charge for this?

Item came fast and in good working condition. Headphones exactly as described

Melhor headset gamer sem fio de todos! Qualidade de som absurda e possui um app da SteelSeries que configura o fone para todos os estilos de jogos. Além disso, que fone confortável!!!! Nota 1000