ANTHEM AWARD WINNER • NAMED A FINANCIAL TIMES BEST BOOK OF THE YEAR 2024
AI is on the brink of dominating our lives, threating our privacy and human future—if we don’t take action now.
In The Algorithm, Emmy‑award winning Wall Street Journal and Guardian contributor Hilke Schellmann delivers a shocking and illuminating exposé on one of the most pressing civil rights issues of our time: how AI has quietly, and mostly out of sight, taken over the world of work.
Schellmann takes readers on a journalistic detective story, meeting job applicants and employees who have been subjected to these technologies, playing AI-based video games that companies use for hiring, and investigating algorithms that scan our online activity to construct personality profiles— including if we are prone to self -harm. She convinces whistleblowers to share results of faulty AI -tools, and tests algorithms that analyze job candidates’ facial expressions and tools that predict from our voices if we are anxious or depressed. Schellmann finds employees whose every keystrokes were tracked and AI that analyzes group discussions or even predicts when someone may leave a company. Her reporting reveals in detail how much employers already know about us and how little we know about the technologies that are used on us.
The Algorithm tells an even bigger story with Schellmann discovering faulty algorithms and systemic discrimination of women and people of color, which may have already harmed thousands of job seekers and employees. It advocates to go beyond these tools to more thoughtfully consider how we hire, promote, and treat human beings—with or without AI. As Schellmann emphasizes, we need to decide how we build algorithmic tools in any industry and what protections we need to put in place in an AI-driven world.
Hilke Schellmann is an Emmy-award winning investigative reporter and journalism professor at NYU. Her work covering artificial intelligence has been published in The New York Times, The Guardian, the MIT Technology Review, and The Wall Street Journal, where she led a team investigating how AI is changing our lives. She has also reported for NPR’s Planet Money podcast on fake online reviews and her investigation for VICE on HBO was a finalist for a Peabody Award. Her PBS Frontline documentary Outlawed in Pakistan premiered at the Sundance Film Festival and was honored with an Emmy award.
Publisher : Grand Central Publishing
Publication date : January 2, 2024
Language : English
Print length : 336 pages
ISBN-10 : 0306827344
ISBN-13 : 978-0306827341
Item Weight : 1.12 pounds
Dimensions : 6.4 x 1.13 x 9.35 inches
Best Sellers Rank: #203,821 in Books (See Top 100 in Books) #127 in Social Aspects of Technology #274 in Workplace Culture (Books) #364 in Artificial Intelligence & Semantics
Customer Reviews: 4.4 4.4 out of 5 stars (79) var dpAcrHasRegisteredArcLinkClickAction; P.when(‘A’, ‘ready’).execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( ‘acrLink-click-metrics’, ‘click’, { “allowLinkDefault”: true }, function (event) { if (window.ue) { ue.count(“acrLinkClickCount”, (ue.count(“acrLinkClickCount”) || 0) + 1); } } ); } }); P.when(‘A’, ‘cf’).execute(function(A) { A.declarative(‘acrStarsLink-click-metrics’, ‘click’, { “allowLinkDefault” : true }, function(event){ if(window.ue) { ue.count(“acrStarsLinkWithPopoverClickCount”, (ue.count(“acrStarsLinkWithPopoverClickCount”) || 0) + 1); } }); });
13 reviews for The Algorithm: How AI Decides Who Gets Hired, Monitored, Promoted, and Fired and Why We Need to Fight Back Now
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John C –
A fast-paced, investigative journey into the world of AI in the workforce.
Bravo Hilke Schellmann! I just finished reading “The Algorithm”. I found it to be a highly engaging investigative journey that insightfully unravels the intricacies of artificial intelligence in the employment arena, from its scientific roots to the nefarious pseudoscience that often masquerades as progress. This book is filled with meticulous research and keen attention to detail with a narrative style that keeps the reader on the edge of their seat. This is essential reading for anyone involved in designing, managing, implementing, or monitoring AI-driven processes for recruitment and hiring. Organizational psychologists, graduate students, human resource professionals, organizational users, employment attorneys, vendors, regulators, policymakers, and job applicants should all read this book!
Amanda Quick –
Arrived on time.
Just what my son wanted.
Mike –
Brilliant reporting and writing!
Hilke is one of the most impactful investigative journalists in the last decade. The book shows her quality as a journalist, writer, and storyteller. If you’re interested in learning about how algorithms make (and break) decisions in the real world, this book is a must read.
AMG –
Really deep dive
What a comprehensive investigation into AI’s role in all facets of the human experience at work.
Joseph K Pavlick –
Intriguing
Wee Written.
Eugene McGrath –
interesting book, easy to follow, somewhat eye-opening
This is an interesting topic and this book was enlightening for me. The author points out some of the many ways AI can be abused and/or misused, many of which should have been obvious, but weren’t to me. (Hopefully that last sentence is not used to hurt me in the future through some company’s algorithms.)
David Strom –
The looming AI bias in hiring and staffing decision-making
Schellmann takes a deep dive into understanding the four core technologies (automated resume screeners, automated social media content analyzers, gamified qualification assessments, and one-way video recordings that are analyzed by facial and tone-of-voice AIs) that are now being deployed by HR departments around the world to screen and recommend potential new job candidates, along with other AI-based tools that come into play to evaluate employees performance and try to inform other judgments as to raises, promotions, or firing. It is a fascinating look at this industry, fascinating and scary tooWhat drew me into this book was that Schellmann does plenty of hands-on testing of the various AI services, using herself as a potential job seeker or staffer. For example, in one video interview, she replies to her set questions in German rather than English, and receives a high score from the AI.She covers all sorts of tools, not just ones used to evaluate new hires, but others that fit into the entire HR lifecycle. And the “human” part of HR is becoming less evident as the bots take over. By take over, I don’t mean the Skynet path, but relying on automated solutions does present problems.One dimension of the AI personnel assessment problem is the tremendous lack of transparency. Potential prospects don’t know what the AI-fueled tests entail, don’t know how they were scored or whether they were rejected from a job because of a faulty algorithm or bad training data or some other computational oddity.This book will make you think about the intersection of AI and HR, and while there is a great deal of innovation happening, there is still much work to be done. As she says, context often gets lost. Her book will provide plenty of context for you to think about.
William –
This Is An Interesting Book About The Drawbacks Of Artificial Intelligence (AI)
This is an interesting book telling about some of the drawbacks of Artificial Intelligence (AI). Some of the interesting facts that the author of this book mentions includes the following information: In interviews (whether chosen by AI or by a human without AI), experience of the job seeker is discussed. The drawback is that in the interview, they don’t see the job seeker in action doing the job. Bias is a real threat with the AI tools. About 10% to 25% of the U.S. population have a disability. The unemployment rate for people with disabilities is roughly double the unemployment rate for people with no disabilities. When an employee finds out that he or she has been monitored without the employee’s consent, the employee is often stressed out. New cameras in a particular company’s delivery vans can sense yawning and facial movements.
Joanna brown –
Great insight
Krishna –
I work in the field of AI and technology. This book gave me a deep understanding of how things can and have gone wrong with AI.
Judith –
Ein gutes Buch, sicherlich, aber hat mich jetzt nicht so angesprochen… netter Zeitvertreib, aber nur wenn man Zeit hat.
Marta Miranda –
Bom livro
Enrique Cortes Rello –
¿Está regresando la pseudo-ciencia (como la frenología, que postulaba que la forma del cráneo era un predictor de la personalidad) al área de Recursos Humanos y Reclutamiento debido al uso de la Inteligencia Artificial? Esta es una de las hipótesis de “The Algorithm”, un libro publicado en Enero 2024, escrito por Hilke Schellmann . Este excelente libro muestra ejemplos verdaderos de como se han vendido sistemas que usan grandes corporaciones para contratar (o rechazar) candidatos usando machine learning para predecir, por ejemplo, el desempeño futuro de candidatos basado en el tono de voz, o en gestos de la cara sin ninguna intervención humana. Esto es increiblemente peligroso, y aunque no es ético, no es ilegal; y afecta directamente la vida de las personas. Los que creamos sistemas basados en IA debemos cuidar que antes de ser usados sean probados extensivamente, que sean supervisados por humanos, y que no usen teorías pseudo-cientificas que quedan escondidas dentro de la belleza matemática de los modelos. Este es un libro de dibvlgación, pero que explica conceptos muy complejos de manera sencilla, sin simplificar demasiado. Yo soy un expecialista en IA, y lo recomiendo 100%